850-941-2080
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Five Flags Motor Bikes |
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Return Policy Five Flags will allow a return on products that are in new condition and are in the original packaging. "New condition" means that the product has not been charged, installed, fueled, started or ridden. Customers must call (850) 941-2080 for a Return Authorization Number (RAN) BEFORE shipping the product back to Five Flags. Return shipping and insurance charges are the responsibility of the customer. Any merchandise returned without a RAN or any merchandise returned freight collect is subject to being refused. All returned merchandise is subject to a 15% restocking fee. Any actual shipping cost incurred by Five Flags in the original delivery of the merchandise to the customer, whether included as part of the original total purchase price or offered as a "Free Shipping" promotion, will also be deducted from refunds. Merchandise that has been either charged, installed, fueled, started or ridden is considered "USED". Used products may be returned for warranty repair or replacement ONLY! Our Return Policy does not provide for a "Free Trial Run" and is designed to discourage such shopping. Our products are not like sweaters that we can just put on a new hanger and resell. We would rather discourage some sales than to offer "Full Refunds" on merchandise that customers "Tried Out" (at our expense), then returned in un-marketable condition. |
Fax: 850-941-2038
